· Consultation to potential customers
o Assess and prioritize identified leads based on their backgrounds o Understand the requirements of potential customers and recommend suitable options o Convey and promote Dar wa Emaar’s products in a logical manner to turn customers into success partners o Stays up-to-date with current and emerging real estate trends for the Saudi market. Articulates Dar wa Emaar’s competitive advantage o Deliver a positive customer experience. Acts as an Ambassador for DWE by supporting, reassuring, and educating the customer throughout the meeting / call o Respect customers’ preferences for site visits, coordinate with DWE Customer Core team to ensure impressive site presentation, commit uninterrupted time with customer and ensure punctuality o Identify the priorities of customers and manage time and effort accordingly o Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized manner o Maintain sales activity data related to visits, interactions, source marketing channel, etc. · Sales closure o Review sales strategy constantly to ensure target achievement o Follow-up with customers to understand their interest level and possible apprehensions o Inlight the customer of the financing options o Demonstrate a sense of urgency for interested customers and provide them the required comfort to make the decision o Negotiate price for exceptional scenarios along with senior management to close the deal o Prioritize work as per the monthly sales plan and agreed targets · Support customer with transaction o Coordinate with relative team for supporting documentation required for sales o Provide the documents to customers and connect them with financing partner o Support customer to prepare the required documentation for financing o Facilitate signing of contract and receive down payment from customer / financing partner o Maintain topnotch relationship with customers and direct them to customer care o Direct customer after sales inquiries to relevant departments ·Reporting o Prepare and submit weekly report on sales activities including number of visits, number of leads served, calls, source marketing channel, etc. o Report the status of all the open sales and recovery status to the line manager o Report any issues, concerns or suggestions to the line manager |